FAQ’s and support
Delivery & Returns
Delivery & Returns
How Much is Delivery?
Currently our delivery charges are FREE for tracked 2nd class delivery via Royal Mail, within the UK. Different delivery charges will apply for delivery outside of the UK.
How much time will it take to receive my order?
You will receive notification once the product has been dispatched and sent via 2nd class Royal Mail delivery.
For in stock items, we aim to process your order within 48 – 72 hours of receipt (Monday to Friday), and Royal Mail 2nd class postage aims to deliver within 2-3 days (including Saturdays).
Please note that circumstances affecting the carrier like weather, special events, bank holidays or various incidents may delay delivery, and unfortunately this is out of our control.
We now ship Worldwide!
We now offer an international trackable shipping service. Please allow between 10 – 15 working days after dispatch for your order to be delivered. Tracking details for your order will be emailed to you on dispatch.
Returns costs are to be paid by the customer, using a trackable service back to the seller. Please contact us via email (firstname.lastname@example.org) or the online enquiry form (at the bottom of the page) requesting returns information. Once your return is received and passes inspection, then please allow 5-7 working days for your refund to show.
If returns are made after the 30 day period, or if a return is made without proper packaging then the seller retains the right to either refuse delivery of such return or charge you a restocking fee. The time to credit your account may vary, depending on processing time.
Frequently asked questions
Will The Flexi Holder Hold My Video Monitor?
YES, the Flexi Holder will hold almost all video monitor’s on the market providing it can sit on our shelf. The shelf dimensions are as follows: approx 120mm WIDE (Left to Right at the front), approx 70mm WIDE (Left to Right at the back), approx 105mm DEEP (Front to Back). Our shelf is a triangle shaped shelf, with slots for velcro straps for security of the camera.
How Do You Put The Flexi Holder Together?
Where Can I Put The Flexi Holder In My Room?
How Difficult Is It To Bend The Flexible Hose?
How Big Is The Shelf?
Can The Flexi Holder Be Used For Other Purposes?
Would This Stand Hold The Angelcare AC1100 Camera?
What Is the Length Of The Hose?
Where Do the Wires Go?
Will It Work With The Angelcare AC1320 Video Monitor?
Would It Hold The Angelcare Video Monitor AC517?
Does It Hold The Luvion Video Monitor?
Does It Hold A Samsung SEW-3041 Video Monitor?
My Baby Monitor Has A Screw Hole On The Bottom To Attach It To The Flexi Shelf. Can I Buy A Screw?
Unfortunately, as there are many brands of baby monitors, with each camera having a different size thread for the bolt, we’re unable to supply a universal bolt that would fit all cameras. If you go to your nearest hardware store they should have a suitable bolt. This method is a very secure way to attach the camera to the holder.
Would This Stand Hold The BT6000 Video Monitor?
Is This A Holder For My Motorola Video Monitor?
How can we help you?